


Client Journey
A Canadian Rockies Rail Journey of Family Legacy
Siblings: Carolynne, Chuck, Suzanne and Linda
What the client asked for
A meaningful rail journey through the Canadian Rockies designed as a tribute experience centered around Lake Louise. A family seeking a commemorative journey chose Canada as the setting to honor their late mother's 100th birthday — designed not only as a rail journey, but as a celebration of memory, connection, and place.
What I booked for them
A Rocky Mountaineer GoldLeaf Service itinerary was selected to showcase the grandeur of the Canadian Rockies, with pre- and post-stays in Vancouver, curated activities, and private transfers throughout. At the Fairmont Château Lake Louise, a surprise birthday cake was arranged in honor of their mother, creating a deeply personal celebratory dinner moment. When an unexpected injury required a change in travel plans, itineraries were seamlessly adjusted and the family was supported through the travel insurance process, ensuring continuity and care throughout the experience.
"We could not have planned or enjoyed this amazing vacation without Kat's planning expertise and connections. The birthday cake was so thoughtful, and when we needed help with insurance, she guided us through everything."
















